Returns & Refunds

All Tarnished Angel products are made to order specifically for you. Because of this, all sales are final and we do not accept returns or exchanges for incorrect size or color selections, change of mind, or buyer's remorse.

Please review all product details and sizing information carefully before placing your order.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, misprinted, or you receive an incorrect item, contact cody@tarnishedangel.shop within 30 days of delivery. Include your order number and clear photographs showing the issue.

Once the issue has been verified, we will arrange an appropriate replacement or refund at no additional cost to you. You will generally not be required to return the defective item.

Lost or undelivered orders

If your order does not arrive or appears to have been lost in transit, contact us so we can investigate the shipment and determine the appropriate resolution.

Incorrect addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Tarnished Angel is not responsible for additional costs resulting from an incorrect or incomplete address submitted by the customer.

Payment refunds

Approved refunds are returned to the original payment method. Your bank or card issuer controls when the credit appears on your account.

Nothing in this policy limits rights or remedies that cannot be excluded under applicable law.